Etech’s world facilities – Onshore, Nearshore, and Offshore, contain the capabilities to customize the solution that ideal fit your entire requires. With Etech’s worldwide outreach, Etech is always available to support your shoppers and deliver reliable Remarkable ordeals.
A group of devoted leaders within the Call Heart industry who are passionate about producing a remarkable big difference for our
About us Etech delivers following-era BPO options. A global minority-owned business enterprise, Etech has made and trademarked how to turn your details into strategic insights. Leveraging the strength of synthetic in addition human intelligence Etech improves teaching and coaching to target essential behaviors creating improved customer experiences and shareholder value. Etech launched in 2003 with only four hundred workforce and a single contact center in Nacogdoches, Texas.
Etech is an omnichannel client engagement options company for a lot of the globe’s major and most highly regarded manufacturers. The experience Etech has obtained across a wide array of organization verticals enables us to consistently provide Outstanding, personalized client ordeals.
find out more lifestyle At Etech Etech believes in Performing tricky and participating in tough and strives to make staff sense empowered and confident in The task they are undertaking.
At QEval, we’re devoted to helping Call centers enhance their functionality via obvious, actionable insights. Our efficiency analytics reviews offer you a in-depth breakdown check here of agent pursuits, consumer interactions, and operational bottlenecks, so you can make informed choices that produce measurable advancements. With QEval, you don’t just get studies—you can get the instruments and suggestions to act on them.
Etech’s ground breaking technological know-how remedies and experienced leaders realize your organization demands and acknowledge the strategic insights your brand name needs to drive success.
✅ unanticipated benefits further than compliance Never miss out on this opportunity to remodel your Speak to Heart operations! program a gathering with our experts:
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The combination of treatment, believe in and energy introduced on the business enterprise is exactly what tends to make the culture at Etech exclusive. Our CEO regularly claims, “If we deal with our people, the quantities will deal with them selves.”
Enhancing your Speak to Centre’s overall performance doesn’t ought to be complex. With QEval University, you’ll get access to crucial equipment and teaching that present precise, measurable improvements in agent overall performance.
Meet Malisha, a shining star on our customer support staff! From tackling tasks to having fun with enjoyable team routines, Malisha knows how to maintain the stability among perform and Participate in. Her beneficial Angle and staff spirit make her a joy to work with.
a bunch of devoted leaders in the Get in touch with Heart business who are obsessed with generating a amazing big difference for our
Listed here are just a few vital capabilities of what we provide: ✅ thorough insights into agent functionality by complete analytics